Privacy Policy

Last updated: July 13, 2026

At Belay we take privacy seriously. This policy explains what personal data we collect, what we use it for and what rights you have over it. Your data is processed in accordance with Argentina’s Personal Data Protection Law No. 25.326 and its supplementary regulations.

1. Data controller

The data controller is Belay, based in the City of Buenos Aires, Argentina. For any query about your data you can email us at info@belay.agency.

2. What data we collect

  • Contact details you voluntarily provide through the form or by email: name, email address, phone (optional) and company.
  • Project information you choose to share so we can understand and quote your needs.
  • Browsing data generated automatically, such as IP address, device type and pages visited, for statistical and site-improvement purposes.

3. What we use it for

  • Respond to your inquiries and prepare quotes.
  • Provide and manage the services you contract.
  • Send you information or updates when you have requested them (for example, by subscribing to the newsletter).
  • Improve the Site, our services and the security of the platform.
  • Comply with legal obligations.

4. Legal basis for processing

We process your data with your consent (which you give by filling out a form or subscribing), to perform the contractual relationship and to comply with legal obligations. You may withdraw your consent at any time, without this affecting the lawfulness of prior processing.

5. Retention

We keep your data for as long as our relationship with you lasts and, afterwards, for the periods required by law or necessary to address potential liabilities. When it is no longer needed, we delete or anonymize it securely.

6. Who we share it with

We do not sell or transfer your personal data. We may only share it with providers that help us operate (for example, hosting, email or analytics services), acting as data processors, with access limited to what is necessary and a duty of confidentiality; or when a competent authority requires it under the law.

7. International transfers

Some of our providers may be located abroad. In those cases, we adopt the safeguards required by applicable regulations to ensure an adequate level of protection for your data.

8. Cookies

We use cookies and similar technologies that are strictly necessary for the Site to work and, where applicable, to measure its use in aggregate. You can configure your browser to block or delete cookies; note that some Site features may then stop working properly.

9. Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss or alteration. No system is infallible, but we work to maintain a level of protection appropriate to the sensitivity of the information.

10. Your rights

As the data subject, you have the right to access, rectify, update and delete your personal data, as well as to object to its processing and withdraw your consent. To exercise these rights, email us at info@belay.agency.

Argentina’s Agency for Access to Public Information (AAIP), the enforcement authority for Law No. 25.326, has the power to handle complaints and claims related to non-compliance with personal data protection rules.

11. Minors

Our Site and services are intended for companies and adults. We do not knowingly collect data from minors.

12. Changes to this policy

We may update this policy to reflect legal changes or changes in our processes. The version in force will always be the one published on this page, with its last-updated date.

13. Contact

If you have any questions about this policy or the processing of your data, email us at info@belay.agency.